Would you like to join our team to be part of the most exciting music, entertainment and sport destination in the world?
We are currently looking to Recruit Main Bar Bartenders for the exclusive AMEX Lounge at London’s prestigious O2 Arena.
The lounge is only open on event days so this is a flexible position with variable hours.
Good understanding of great hospitality and motivated to provide all guests with exceptional customer service and experiences is essential.
– Prepare all drinks according to standards
– Knows and can describe menu
– Able to work in high-pressure environment
– Maintain all service areas
– Pro-actively promote any incentives given to you during your daily briefing
– Meet & greet guests whilst taking any drinks orders
– Effectively uses suggestive and upselling techniques
– Maintain a steady speed of service throughout the event
– Ensure that RSA is followed at all times
– Ensures that correct drink accompaniments are available to guests
– Prepare and present the bill to the guest and process payment ensuring that the correct change and receipt is given
–– To ensure that all health, safety and hygiene rules and procedures are followed at all times
– Attend supervisors briefing and familiarise yourself with the menu information and individual customer requirements
– Able to assist any area within the Lounge to meet the business requirements
• Drinks knowledge (essential)
• Experience in a hospitality environment (desirable)
• Nice and approachable with good interpersonal skills (essential)
• Engaging, enthusiastic and motivated
• Is punctual, reliable and presentable
• Always able to exceed guest expectations
• Must have a ‘Can Do’ attitude