Do you have a passion for hospitality, people and service?
Want to work The O2, London’s home of entertainment?
Levy Restaurants UK is market leading in the sport, leisure, arena, conference centre and hospitality sectors. Our recipe for success is to put our customers first and never to compromise with our food and drink.
We are looking for a passionate, energetic and committed Waiter/ress to join our team at The O2 Arena and be part of the most exciting music, entertainment and sport destination in the world.
You will be placed in our new AMEX Lounge; a private members club for guest to enjoy live entertainment, cocktails and food before the Acts!
Consistently deliver Legendary Experiences by putting our guest first, showing heartfelt hospitality and focusing on winning – one customer at a time.
Establishes rapport with guests and members
Set Up all areas to the standard as set out by your line manager
Close down all areas to the standard as set out by your line Manager
Able to carry out event bar duties where necessary
Maintain all service areas ensure that RSA is followed at all times to greet and take orders from customers, completing dockets as required prepare and present the bill to the guest and process payment ensuring that the correct change and receipt is given to serve all food and drink ordered in a polite, efficient, courteous manner, in line with standards set by your line Manager
Ensure correct accompaniments are available at all times to clear all tables and surrounding areas good understanding of the room layout/floor plan, while completing daily pre show checks
Responsible for your allocated till and any variances at the end of the night responsible management of open checks within your allocated area
Prepare bills and process payments to ensure that all health, safety and hygiene rules and procedures are followed at all times
Adhere to Levy guidelines and venue rules
Thoroughly complete all station set-up and breakdown responsibilities
Attend supervisors briefing and familiarise yourself with the menu information and individual customer requirements
Able to assist any area within the Amex Lounge to meet the business requirements
Have an excellent understanding of POS and mobile ordering system
RequirementsWhat we are looking for:
Experience in a hospitality environment desirable
Nice and approachable with good interpersonal skills
Engaging, enthusiastic and motivated punctual, reliable and presentable
Always able to exceed guest expectations must have a ‘Can Do’ attitude
In return you will be part of history and join a fabulous team of passionate and friendly people.