At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus. We pride ourselves on providing an exceptional customer experience for every visitor to the campus. Our people really care about hospitality and we support all our staff members to help them excel and shine in all that they do. We love to hear from candidates who have a positive attitude and a real passion for great customer service.
The Scottish Event Campus is Scotland’s premier venue for concerts, events, conferences and exhibitions. The campus comprises of the SSE Hydro, the SEC Armadillo and the SEC Centre. The company enjoys an enviable reputation as one of Europe’s most prestigious venues with the SSE Hydro consistently ranked in the top 3 busiest venues in the world by attracting over 1.1 million visitors each year.
About the Role:
We’re currently looking for enthusiastic Hospitality Team Leaders to work across the campus during various exhibitions, conferences and banquets.
Your main duties will include but are not limited to:
– Ensure all rooms are laid out in accordance to the client’s requirements
– Attending regular team briefings with management and ensuring all information is cascaded to team members
– Taking responsibility for training new employees within your team
– Working to strict deadlines to ensure all catering needs are delivered on time
– Ensure all stock sheets and consumption sheets are completed in full
– Liaise with kitchen staff to ensure any allergens are catered for
– Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction
– Ensure all maintenance issues are recorded
– Ensuring all aspects of PPE, health & safety and food safety is upheld and all documentation is completed
- Have the ability to solve any problems that may arise
- Hold excellent communication skills
- Be a positive example to your team
- Maintain a positive attitude at all times
- Be committed to providing a high level of customer service
- Be able to self-motivate and others around you
- Implement strategies to develop, train, maintain and motivate workforce to deliver business requirements
- Have great people and management skills
Contract Type: Casual Worker Agreement