Location of work: Raynes Park Community Tennis Centre, SW20 9NB

Hours of work: 40 hours per week

Work pattern: 5 out of 7 days (to include some weekend work)

Salary: £27,457 per annum, paid monthly

Exciting opportunity alert! We're looking for a passionate and driven Catering Assistant to join our team at our recently refurbished catering facility based at Raynes Park Community Tennis Centre, on a full time basis.

You will play a crucial role in our assisted-service environment, preparing and serving an array of hot and cold beverages and food items to guests. Your contribution will be key to ensuring our operations run seamlessly, all while contributing to the unforgettable Wimbledon experience we're known for.

We value team players with meticulous attention to detail, outstanding communication abilities, and a passion for exceptional customer service. Your commitment to adhering to food safety and health & safety guidelines will be critical to your role.

Full training will be provided with exciting opportunities for development and progression. As part of the Food & Drink at Wimbledon team, you will contribute to the successful delivery of The Championships tournament held annually in June/July.

If you're enthusiastic about food service and dedicated to providing guests with an exceptional experience, we would love to hear from you!

Your Role

• To ensure your unit is set up and operationally ready for opening to the agreed standards and expectations outlined by Food & Drink at Wimbledon, guided by your manager.
• Always consider the “guest journey”, ensuring all front of house areas are kept clean and tidy, queues are managed, and tables are cleared efficiently to encourage the turnover of guests.
• Under the guidance of the culinary and management teams assist with all aspects of preparation, stocking and presentation to the Food & Drink at Wimbledon standards.
• To ensure that all food is prepared with due care and attention, particularly with regards to special dietary requirements, allergens, and shelf life.
• Actively promote the reduction of wastage.
• Ensure all areas, surfaces, equipment, and fridges are regularly cleaned, sanitized and tidied, before, during and at the end of your shift and all necessary paperwork is completed as instructed.
• During service, serve our guests and clients at the counter as directed, taking payment on electronic till systems.
• Maintain counters and fridges with sufficient supplies of stock throughout the service period, as guided by your manager.
• Ensure stock rooms and cupboards are organised and clean, to ensure easy stock rotation and reconciliation.
• Implement stock rotation and ensure product placement is adhered to as per the specifications.
• Where necessary, assist in the back of house areas: kitchen and food preparation, pot wash and stock deliveries.
• Proactively assist with the set up and clear down of your area, ready for the next service.
• Actively gain customer feedback and escalate any service issues to the appropriate management team member immediately and highlight areas for improvement.
• Carry out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties.

In line with our Responsible Service of Alcohol policy and licensing requirements, applicants must be over the age of 18.

Further Information:

References are mandatory and will be requested following a successful interview.

If you would like any support with submitting your application please email jobs.fd@aeltc.com (stating your full name and phone number) and a member of the team will be in contact to assist you.

Diversity & Inclusion:

Food & Drink at Wimbledon are part of Compass Group. Compass is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation is representative of the communities in which we operate.

Data will be stored in compliance with UK GDPR legislation and guidelines. Any information shared will be treated as strictly confidential.