Location: Dunstable
Rate: Meets national minimum wage
Start: ASAP
Type: Full-time
Posted: 11 March 2022

Job Description

Whipsnade Zoo are currently recruiting for experienced, energetic, professional front of house service staff to work in our catering outlets.
From serving barista coffee in our Visitor Centre to waiting in our River Cottage Kitchen or Basecamp Restaurant to serving a three-course meal to our overnight guests there are a variety of roles and work patterns available to work within ZSL Whipsnade Zoo to engage all interests and skill levels. You will be required to work weekdays and weekends up to 5 days a week with occasional evening work to support events and experiences.
As a member of the catering team, you will be instrumental in ensuring all the details of a visitors dining experience are met to a high standard to ensure they enjoy their day out at our great, unique venue. You will provide a safe, friendly environment for all our customers whilst delivering an efficient and energetic service. You will be the face of the company and the first point of contact for our guests.
Key responsibilities include but are not limited to
To be polite, professional and friendly at all times with customers, clients and colleagues.
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To maximise all sales opportunities through selling techniques
To adhere to cash handling procedures, where applicable
To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
To actively gain customer feedback, passing information gained onto your line manager.

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