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Waiting staff - AMEX Lounge

  • Job Location

    The O2 Arena, Greenwich, SE London

  • Start date

    Starting in September!

  • Duration

    Permanent

  • Job Benefits

    £7.50 p/r increasing to £8.50 p/h after training

Description

Do you have a passion for hospitality, people and service?

Want to work The O2, London’s home of entertainment?

Levy Restaurants UK is market leading in the sport, leisure, arena, conference centre and hospitality sectors. Our recipe for success is to put our customers first and never to compromise with our food and drink.

We are looking for a passionate, energetic and committed Waiter/ress to join our team at The O2 Arena and be part of the most exciting music, entertainment and sport destination in the world.

You will be placed in our new AMEX Lounge; a private members club for guest to enjoy live entertainment, cocktails and food before the Acts!

Consistently deliver Legendary Experiences by putting our guest first, showing heartfelt hospitality and focussing on winning - one customer at a time.

Job Overview:

  • Establishes rapport with guests and members
  • Set Up all areas to the standard as set out by your line Manager
  • Close down all areas to the standard as set out by your line Manager
  • Able to carry out event bar duties where necessary
  • Maintain all service areas
  • Ensure that RSA is followed at all times
  • To greet and take orders from customers, completing dockets as required
  • Prepare and present the bill to the guest and process payment ensuring that the correct change and receipt is given
  • To serve all food and drink ordered in a polite, efficient, courteous manner, in line with standards set by your line Manager
  • Ensure correct accompaniments are available at all times
  • To clear all tables and surrounding areas
  • Good understanding of the room layout/floor plan, while completing daily pre show checks
  • Responsible for your allocated till and any variances at the end of the night
  • Responsible management of open checks within your allocated area
  • Prepare bills and process payments
  • To ensure that all health, safety and hygiene rules and procedures are followed at all times
  • Adhere to Levy guidelines and venue rules
  • Thoroughly complete all station set-up and breakdown responsibilities
  • Attend supervisors briefing and familiarise yourself with the menu information and individual customer requirements
  • Able to assist any area within the Amex Lounge to meet the business requirements
  • Have an excellent understanding of POS and mobile ordering system

If you think you have what it takes then please apply now! We want to hear from you! 

Requirements

What we are looking for:
  • Experience in a hospitality environment desirable
  • Nice and approachable with good interpersonal skills
  • Engaging, enthusiastic and motivated
  • Is punctual, reliable and presentable
  • Always able to exceed guest expectations
  • Must have a ‘Can Do’ attitude

In return you will be part of history and join a fabulous team of passionate and friendly people.

About us

The O2 is a leisure and hospitality experience of a kind never before known in the UK.The centrepiece of The O2 is Europe's finest indoor music and sports venue. The O2 arena attracts global stars and events to The O2, including 2012 Olympic ...
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